General Guarantee
Thank you for choosing Jimmy The Handyman. We are committed to keeping all of our customers satisfied with Affordability, Integrity and, Quality. To help ensure that all of our customers are satisfied by this core belief. We back all of our services with a 1 Year satisfaction Guarantee.
This guarantee states that, Jimmy The Handyman, LLC. will return free of charge if any one customer is not fully satisfied, Or there is any problem whats so ever with the quality of our work. Justifiable cause for a return may need to be provided for a return like a picture, video or a written, and ,or verbal description. Once the complaint has been submitted via phone call, text or Email, Jimmy The Handyman has 14 days from the initial date of the complaint to return and properly address any issues. Please note that most issues are resolved within 72 hours. However if Jimmy The Handyman does fail to return within the allotted 14 day period than the customer will be entitled under this guarantee to receive a full refund for the services rendered. The refund is only for labor cost, materials cost will not be refunded. Furthermore any alterations to any repairs, or installations completed by Jimmy The Handyman can, and may result in this guarantee being void.
Gutter Cleaning Guarantee
Jimmy The Handyman’s 30 day gutter cleaning guarantee states that after receiving a gutter cleaning any and all downspouts must flow freely. If any downspouts are clogged Jimmy The Handyman has 14 days from the initial date of the complaint to return to address the issue. Most issues in this matter are resolved within 5 days. If Jimmy The Handyman does not return in the allowed 14 day period. The customer is entitled to receive a refund in the form of a check, or credit towards the next service. Refund amount may be a partial refund of full refund dependent on circumstances. 1 return is permitted per cleaning.
Jimmy The Handyman offers a 90 day guarantee on all pest control services unless stated otherwise. This guarantee states that after receiving pest control services. The treated structure and its entirety are guaranteed to be insect, or targeted pest free, this is however within reason. Prior to starting a complaint for a return, please allow up to 14 days to see a noticeable and significant decline, and or complete eliminations of the targeted pest. If after the 14 day period pests are still persisting Jimmy The Handyman, LLC. will return free of charge to address and remedy the issue. After the 3rd Attempt to remediate the problem, unless otherwise stated Jimmy The Handyman will offer an option for a refund. Voids of this guarantee may include cleanliness issues, failure to follow guided instructions, or altering any performed service.
Rodent Exclusion Guarantee
Jimmy The Handyman offers a 1 year guarantee on rodent Exclusion. This guarantee states that once your rodent exclusion has taken place you will no longer have mice entering the dwelling. If after 14 days you are still noticing activity Jimmy The Handyman, LLC. Will return free of charge to inspect and remediate any problems. Voids of this guarantee may include failure to follow guided instructions or altering any performed service.
Pest Control Guarantee
Jimmy The Handyman offers the industry standard 3 month guarantee for any pest control application unless stated otherwise. This guarantee states that once a pest control application has been performed by Jimmy The handyman If you continue to see insect activity Jimmy The Handyman, LLC. Will return free of charge to address any issues and perform a reapplication if needed. The Pest Control Guarantee Requires 2 follow up attempts before a full refund can be issued to the consumer. Included in this guarantee include, general insect, including wasp, and hornet nests, ants, flies, etc. Excluded in this guarantee include difficult to control insects, and infestations like cockroaches, or termites. Finally all directions must be followed for this guarantee to stay valid. Sanitary and environmental issues may void this warranty.